Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions by Roberta Cava

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Manufacturer: Piatkus Books
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Average Customer Rating:     

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Binding: Paperback EAN: 9780749920517 ISBN: 0749920513 Label: Piatkus Books Number Of Pages: 225 Publication Date: 1999-12-16 Publisher: Piatkus Books Studio: Piatkus Books
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Spotlight customer reviews:
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Customer Rating:      Summary: The advice works Comment: I bought this years and years ago to help me deal with a challenging co-worker . . and it worked! I believe a new version has now come out, but I still refer to this one and use it as a reference guide for training.
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